Aluminium bi-fold doors for trade: Origin support
Alexandra works in the marketing department, and in 2014, bought her first house, which turned out to be somewhat of a ‘project’. Since then, the whole house has needed renovating, which has helped her gain a knowledge of basic DIY, decorating and making the best of a small space.
Bi-fold doors have become a popular choice for homeowners who are looking to allow natural light into their home through the use of a patio door in the form of a bi-folding, French or sliding door. Making sure you meet customer needs and specify high-quality, high security and long-lasting residential doors is not only crucial for customer satisfaction, but it’s also important for the success of your business too.
There are many bi-fold door manufacturers and suppliers available to choose from, but considering the support you’ll receive from your chosen supplier should be a huge factor. Ongoing support will ensure that you have the knowledge and information you need to specify the right product for every project and ensure that customers can enjoy the many benefits of bi-fold doors for years to come.
In this guide:
Learn more about the products supplied by Origin for trade.
Find out more about what you should look for when choosing an aluminium bi-fold door supplier.
Learn more about the training and support available when you become an Origin bi-fold door supplier.
Origin aluminium Bi-fold Doors for trade
At Origin, we supply two different bi-folding doors, so it’s important to understand what they are in order to meet customer needs on every project. Our range includes:
- OB-49 (available as Single, French door and Bi-folding door options)
- OB-72 (available as Single, French door, Bi-folding and Corner Bi-folding door options)
The main difference between these doors is the slim sightlines they offer. The OB-49 offers sightlines of 110mm and the OB-72 offers 154mm.
What to look for when choosing aluminium bi-fold doors for trade
When looking for an aluminium door trade supplier, there are a number of factors to consider to ensure that you are able to offer the best product for your customers for every project.
Quality
Choosing a high-quality product is essential for your business. Low-quality bi-fold doors are unlikely to offer good thermal efficiency or operation and will encounter problems that may see you having to return to projects time and time again to fix. This can have a huge impact on your business and the timelines of future projects.
Researching your supplier to ensure their doors are high-quality should be a priority to make sure you specify the best product for your customer’s needs.
We are committed to a culture of continuous improvement, from our service levels, product processes and even sustainability. We have achieved ISO 9001 (Quality Management) and ISO 45001 (Health and Safety Management) accreditations as well as ISO 14001 (Environmental Management), so you can specify Origin with confidence.
Having a high-quality product that’s delivered to you on time in full at a consistently high quality means there’s less likelihood of you needing to return to site, so you can schedule jobs with certainty and move on to your next project more quickly.
Service
Understanding the product you’re supplying or specifying will ensure that you’re able to meet customer needs well and ensure satisfaction at the end of a project and on an ongoing basis.
Being able to meet project deadlines and have your bi-fold doors delivered on time is crucial for the success of your business, so knowing that you can rely on your supplier to deliver every time, on time will provide reassurance.
Some suppliers, such as Origin, will also provide ongoing product training and support to ensure that you have the best understanding of the bi-fold doors that you specify.
What training and support can Origin offer?
At Origin, we offer training and support to ensure that our relationship gets off to the best start and that you have everything you need to specify the right bi-fold doors for every project.
Strong relationships
It’s important that all of our partners are successful and we want your business to grow with us.
We pride ourselves on the processes we have implemented to ensure that you get the very best out of your relationship with Origin. We have a dedicated team who will help you to get the best out of our products and your relationships with your own customers.
Onboarding
After making the decision to partner with Origin, we have a dedicated Onboarding team who will work closely with you to help you to:
- Understand the relevant processes
- Meet all of the relevant people
- Show you our online ordering and quoting process
- Answer questions or queries whenever needed
Sales support
When you become an Origin Bi-fold Door trade supplier, you will be assigned your own dedicated salesperson who will work closely with you to get to know your business and aims.
Having a dedicated salesperson will ensure that they’re able to meet your business needs as closely as possible and offer support to maximise business opportunity.
In addition, you will have access to:
- Field sales team – who will provide support on business plans, lead generation and growth to help meet your annual objectives with Origin.
- Committed customer services team – who will provide day-to-day support, process orders and answer your queries.
Marketing support
At Origin, we have made huge investments in developing a homeowner brand. We have undertaken the following activities to make selling the Origin offering easier than ever before:
- TV advertising
- Press advertising
- Digital and social advertising
In addition, as an Origin bi-fold door supplier, you will have access to marketing support including:
- Showroom design and point-of-sale support, allowing you to advertise and showcase our partnership
- Campaign and lead generation support
- Digital advice for your website and social media
- Dual branding opportunities
- Exhibition support
- Case study photography
- Access to full suite of pictures and logos for promotional use
Technical support and aftercare
To ensure that you are provided with everything you need, we provide a full library of online technical support including:
- Technical drawings
- Installation guides
- Specification files
Training
To ensure that you are as knowledgeable about the products you are specifying and supplying as possible, we provide a range of training courses in the following areas:
- Installation – this will ensure that products are fitted right the first time, so you don’t have to return to site
- Product knowledge – you will learn the USP’s and technical specifications of our bi-fold doors
- How to maximise business opportunities – this will help you to develop customer relationships and generate sales
- Online ordering system – learn how to get quotes accurately and efficiently to avoid keeping customers waiting and to maximise on sales opportunities.
Shared showroom
Alongside support in how to display your own showroom, you will also be able to sell from the Origin showroom based in Buckinghamshire. This is a high-end retail space that features all of our products and is a great sales tool to take advantage of if you can.
If you’re unable to access the showroom, we can offer Zoom appointments, as well as being able to access product information online and a virtual showroom.
Continuous research and development
Throughout our history, we have developed and manufactured industry-leading aluminium bi-folding doors and we strive to keep it that way. That’s why our in-house R&D team work continuously to engineer and improve our products, allowing you to offer only the best to your customers.
We complete everything from design, manufacture and delivery in-house which means that any changes or improvements can be quickly implemented and a high standard in production will always be achieved.
In addition, we take partner and trade feedback into account during the development and improvement of our products, which is fed into the design cycle.
This puts us in complete control of the manufacturing process and helps us to meet your project timelines accurately.
To find out more about aluminium bi-fold doors for trade, please contact our team today.